About GHS

GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise-level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

We are looking for Senior IBMi Specialist to join our team. This is a full-time can be a remote position from Canada or USA.

The Senior IBMi Specialist deliver complex solution design for customers including requirements gathering, data collection, capacity planning, performance analysis, configuration, quality assurance and technical risk assessments. Perform the administration and overall maintenance of IBMi servers, including among others: infrastructure migrations, operating system and software updates, install and configure IBM Power server virtualization tools (PowerVM, HMC, VIOs and others). Implement and support High Availability (HA) solutions such as Mimix and PowerHA. Deliver post-sale technical support, conducting product training, identifying and resolving issues, owning incident, problem and change management for assigned tasks. Provide 3rd level technical support to GHS clients and its Cloud environment. Write documentation, proposals, reports, analyses, technical specifications, estimates. Work effectively with customer cross-functional teams composed of technical and sales staff, project management and business stakeholders as evidenced by GHS business results and customer satisfaction. Conduct technical presentations and demonstrations.

What you'll do:

  • Utilize knowledge & experience with IBMi series OS, software and hardware life cycle.
  • Perform vulnerability management, patch management.
  • Perform capacity and performance monitoring and management.
  • ISeries systems: installs, upgrades, and migrations.
  • Actively contribute within the team and GHS through tangible contributions to process development, quality improvements, operational efficiency and other business improvement projects.
  • Achieve and maintain advanced certifications in the products and technologies assigned to you
  • Demonstrate technical leadership through teaching, coaching and support of other technical team members
  • Certified in Cloud Technologies and knowledge in PowerVS is a plus
  • Experience working with SAN switches zoning, storage pools, volumes and mapping is a plus
  • Knowledge of security and logging on IBMi.
  • Knowledge of software such as BRMS, Assure Security, Quick-EDD and PowerHA.
  • Share its expertise with the company within certain strategic projects.

What you'll need:

  • 5+ years of experience in Operations / Support of IBM Power, IBMi systems
  • Proven experience working in a customer-supporting role
  • Working knowledge of IBMi hardware, tape libraries, Virtual Tape Libraries (VTL)
  • Proficiency in performing installation of OS upgrades
  • Experience working with LPAR’s and HMC
  • Familiarity working with IBM VIOS and SAN infrastructures is an asset
  • System backup and recovery concepts (BRMS expertise is an asset)
  • Basic system security and networking concepts
  • Experience managing data replication and IBMi High Availability
  • Ability to create and maintain documentation
  • Manage time and effort to effectively deliver on commitments, tracking time where necessary to fulfill services reporting requirements.

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Pension plan

Professional development

Amazing company culture

Free parking

Gym on-site

Join a team of professionals led by a diverse set of leaders from across the industry.

GlassHouse Systems commitment:

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs.

Please note that all candidates have to be legally eligible to work in Canada.

Any offer of employment will be conditional upon a criminal record check.

GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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